Frequently Asked Questions
With lots of unique rides, you can easily experience all of it.
- 01
We evaluate the industry landscape annually to ensure our pricing reflects key factors like supply and demand, seasonal trends, and guide availability. Our hourly rates typically range from $175 to $575 based on group size, with a minimum of 5 consecutive hours required for visits to a single park. To reserve a VIP Guide, a credit card is required to secure your preferred dates and initiate the planning process. Please note that you will not be charged until your experience is complete—and, most importantly, until you are fully satisfied.
At the conclusion of your tour, you’re welcome to settle payment using whichever method is most convenient for you. We accept all major credit cards, cash, Venmo, and Zelle.
We’re also pleased to offer discounted rates for guests who choose to pay in cash. If you're interested in this option, please let us know during the booking process.
- 02
Our private Virtual Guided Tours have a daily rate ranging between $500 and $900 flat rate, for up to 10 hours.
- 03
Definitely! We specialize in crafting personalized itineraries based on your unique interests and priorities, so every moment of your tour is tailored to create a seamless and unforgettable experience just for you.
- 04
The length of our Disney VIP tours depends on the package you choose and your personal preferences, generally ranging from 5 to 10 hours, with flexibility to tailor the tour duration to fit your schedule.
- 05
Our Disney VIP tour packages feature a dedicated personal guide, a customized itinerary, priority access to rides and shows, assistance with dining and transportation arrangements, and around-the-clock support from our full concierge team. Package details may vary, so please check individual tour descriptions for specific inclusions.
- 06
A Virtual tour guide is who tracks park data and Lightning Lane availability in real time—booking rides, sending reservation times, and guiding you via call, text, or video. It’s like having a personal strategist to help you navigate the parks with ease.
- 07
Typically, cancellations made within a designated period before the tour date qualify for a full or partial refund. For further details, please reach out to us
- 08
To add a new FAQ follow these steps:
1. Manage FAQs from your site dashboard or in the Editor
2. Add a new question & answer
3. Assign your FAQ to a category
4. Save and publish.
You can always come back and edit your FAQs.
- 09
Yes. To add media follow these steps:
1. Manage FAQs from your site dashboard or in the Editor
2. Create a new FAQ or edit an existing one
3. From the answer text box click on the video, image or GIF icon
4. Add media from your library and save.
- 10
You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
